Last Updated: February 28, 2025
At 10000resumes, we are committed to delivering high-quality services and products. Due to the nature of our digital services and the resources invested in providing them, we maintain a no-refund policy for all purchases.
Once a payment has been processed, we are unable to offer refunds for any reason. This policy allows us to maintain our pricing structure and continue providing valuable services to all our customers.
We encourage all customers to carefully review our service offerings and terms before making a purchase. If you have any questions about what's included in our services, please contact our customer support team prior to completing your transaction.
Our no-refund policy exists for several important reasons:
We believe in transparency and want to ensure all customers understand our policies before making a purchase.
While we maintain a strict no-refund policy, we understand that exceptional circumstances may arise. In such cases, we review each situation individually and at our sole discretion.
If you believe your situation warrants special consideration, please contact our customer support team with detailed information about your purchase and the circumstances. While we cannot guarantee exceptions to our policy, we are committed to providing reasonable solutions when possible.
Our support team is available Monday through Friday, 9am-5pm EST.